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Delete your account and data

App: Piatto — Meal Planner

You can delete your Piatto account and its associated data at any time. You do not need to contact us first, and you do not need the app installed.

Option 1 — from inside the app

This is immediate and deletes everything.

  1. Open Piatto.
  2. Go to the Profile tab.
  3. Scroll to Your data.
  4. Tap Delete all my data and confirm.

Your meal-planning profile, plan, favourites, shopping list and saved recipes are stored on your device, so this removes them straight away. The same action signs out and revokes your anonymous app session, so it cannot be reused.

Option 2 — by email

If you have already uninstalled Piatto, or you would rather we did it, email mealpiatto@gmail.com with the subject “Delete my account”.

We do not ask for your name or address, because we do not hold them. If you still have the app installed, you can include the anonymous app user ID shown in the app; if not, just tell us the store you downloaded from and roughly when. We respond within 30 days, and normally much sooner.

What gets deleted

All of the above is held on your device, so deleting the app’s data removes it. The only record held on our servers is an anonymous account identifier with no personal information attached to it.

What we keep, and for how long

We may retain limited records where the law requires it — principally purchase and tax records, which are held by the app store that processed your payment rather than by us. Where we hold anything ourselves, it is kept no longer than 24 months. Nothing retained identifies you by name.

Your subscription is separate

Deleting your data does not cancel a paid subscription, because subscriptions are managed by the app store, not by Piatto. Cancel it before deleting your data, or you may continue to be billed:

For anything else, see our Privacy Policy or email mealpiatto@gmail.com.